Support
A tool misbehaving, a file that will not process, a result that looks wrong. Include the page URL and, if you can, the link or file you were working with.
Email supportOne small team, one inbox, and a help centre that answers most questions faster than we can.
Start with the Help Center — it covers every tool, and most questions are already answered there. If it is not, email us.
A tool misbehaving, a file that will not process, a result that looks wrong. Include the page URL and, if you can, the link or file you were working with.
Email supportQuestions about a payment, a renewal, or cancelling. You can manage the subscription yourself from your account at any time.
Email billingTo report material you hold the rights to, send the page URL and a description of the work. See also the imprint.
Send a noticeTo ask what we hold about you, or to have it deleted. See your rights in the privacy policy.
Make a requestMazmazika is run by a small team, not a call centre. We read everything and reply to most messages within a few working days. There is no phone line — email reaches us properly and leaves a written record for both of us.
Privacy requests are answered within 30 days, as the privacy policy sets out.
Full company details, including the commercial-register entry, are on the imprint.
Last updated 2026-09-16.